What can I do? Netscroll is a plug-n-play device, no driver is required. How do I solve this problem? Simply, add your wished fulfilled by Souq items to your cart before you checkout – make sure that the total amount for the added fulfilled by Souq items is above or equal EGP. Change the place where you use the mouse, test whether the frequency is affected by another device or not.

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Is there a driver available for me to use for Netscroll in Windows 7? My laptop cannot detect the product and the cursor is not moving in Windows 7, why?


I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems. I need a service manual to check for potential problems, so can repair it ourselves. Enter the code below and hit Verify. We have 102 problems with your product. Only if the model has a special function or Macro key setting is when you need to install the driver.

Genius NetScroll – mouse – USB – black Overview – CNET

If the problem is still the same, contact our customer support for assistance. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. Most helpful Most helpful Most recent Highest ratings first Lowest ratings first. We will send you an SMS containing a verification code. But if it is not a wireless mouse, the mouse is broken. Netscroll is a plug-n-play device, no driver is required. Check if your laptop recognizes the mouse or not in the Device Manager.


If you have any other questions, contact customer support for assistance. You can also try it on a different laptop or another USB port to exclude the battery low problem. We appreciate your feedback for your Genius product user experience. You can log in into your Amazon account and generate a Amazon return label.

Cash on Delivery Pay for your order in cash at the moment the shipment is delivered to your doorstep. Any item with “Fulfilled by Souq” badge nescroll the product detail page geniua eligible and contributes to your free shipping order minimum.

Change the place where you use the mouse, test whether the frequency is affected by another device or not. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected.

Genius NetScroll 120 Basic Optical Mouse Black

Sponsored products for you. Don’t have an account? Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, netscrolll Don’t have an account?


Sponsored products for you. Please try to change a new battery first if needed. If it is not working after changing the battery, try to turn the mouse switch off and on netscrokl. Your Mobile number has been verified!

Update your profile Let us netcroll you a happy birthday! Day 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Month January February March April May June July August September October November December Year Can you send me the driver? What can I do? Standard domestic shipping service takes from days.