Whens their next release i want a aldi cheap laptop. Yes you can back them up to DVD. Good morning, First I would like to introduce myself. You also have everything on the supplied disks, but there you have to format, reinstall Windows, reinstall drivers and so on of course, some prefer that as they delete a lot of stuff anyway. Are medion the brand aldi sell. I’m not trying to be difficult or anything, I’m just trying to help.

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But DON’T make it appear that you threatening – just make sure it’s very tactful and contains stuff like ” If he could back them up then shouldnt he be allowed access to them from medion. OK fair enough sounds resonable So he has like reocvery cds and stuff to load up xp?

I’m not trying to be m95400 or anything, I’m just trying to help. I have a md and it came with the hard drive in 3 partitions which i removed and started from scratch how ever i didn’t back up the recovery files retten. Are medion the brand aldi sell. Especially when I have to replace a HDD. I am a service agent for Medion Australia and have been working with them in providing warranty services for their products since they started mediin in Australia just on 4 years ago now.

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Medion are releasing a new Laptop this month. The other solution is to install the operating system, drivers and software provided from the various CDs and DVDs supplied. My name is Robert and I own a computer servicing and repair business in western Sydney.

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Only start apply an pressure etc when calm diplomatic disussion ceases to get results.

From their perspective, it’s going to cost them a whole software suite because it’s 1 per machine, so it’s a direct expense to them which I can understand why they refused in medoin first place – however, a customer who’s paid for stuff and effectively has contributed towards their existence is in trouble – there must be something more they can do? If I did everything for free then I wouldnt survive for very long.

And how much would this labour charge be for mc95400 file? He would then have an image of his HDD and all software for future use. I dont know the exact date or the specs of the unit.

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From their perspective, you made the mistake. As for the recovery files. As I stated before, he could load the operating system, drivers and programs provided which he could then create an image of the hard drive using say Ghost, Adventnet or drive image and burn this medio DVD. Why did he say he didnt back up the recovery files.

You also have everything on the supplied disks, but there you have to format, reinstall Windows, reinstall drivers and so on of course, some prefer that as they delete a lot of stuff anyway.

However, I have not had any success in re-creating the partition structure of a blank HDD then restoring the recovery files to the recovery partition then running a full system md59400.

MEDION MD95400 Notebook & Laptop

So why cant you give him the files and he can re image it on his own? You may like to mention Not in your original letter but in a follow letter should they just fobb you offsome very tactfully put words about Emdion response appearing in a well known public computer forum.

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I better check my recovery disks CD’s because I’ve always thought all the files I needed was on the actual CD’s and that the one’s on the hard drive were duplicates to make it easy. The problem you are experiencing is not uncommon but reletively easy to rectify. So what’s on the actual recovery disks then? Yes you can back them up to DVD.

Tha App and support DVD has various applications and all the drivers for the notebook. That seems a tad bit harsh by Medion.

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This is a labor charge on a provided service not a product. The image files are not for general release to the public and the manufacturer wont alow them to be given out for free. If it’s the same as the desktop, the ones on the hard drive mmd95400 like a ghost image i. That is why I created the complete HDD images to make my life easier while servicing these units. This is not for one file but a complete hard drive re-image which will restore md954000 partitions and all files as if it came from the manufacturer.

They are keeping very quiet on that one as they always do.